Documentation

For more than 15 years, Fredrickson has demonstrated expertise in creating and maintaining usable and useful information for corporate audiences.

What distinguishes us is our ability to quickly absorb the knowledge of experts—from HR managers to engineers—and adapt that knowledge to the needs of the audience. The result is accurate, readable information organized from the audience's perspective.

We offer a full range of information services, including analysis, design, and development. Based on your budget, schedule, and audience needs, we will recommend the best format for your documents, with options ranging from paper-based manuals and user guides to online help and web-based reference tools.

Fredrickson also teaches classes in technical communications.

Read Bill Lindsay's article on Automating Development Tasks for a Large-Scale Help System.