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About Us

Fredrickson Communications was founded in 1985 to provide custom documentation and training services with integrity, honesty, and a commitment to listening closely to the needs of our clients.

These founding principles have resulted in consistently positive feedback and repeat business. Here are a few of the reasons why our clients return to us:

Down-to-earth, highly skilled people: As practitioners in our fields, the owners are able to select and mentor people with the right combination of customer service skills and technical and creative talent.
Expertise: We are able to solve unique problems by drawing on the combined knowledge and skills of our multidisciplinary team. We can quickly assess a client's issues and needs, and we're creative in coming up with solutions that fit their budgets and resource constraints.
Trust: Clients know that we tell them the truth. From cost estimates to decisions about scope, budget, and timeline, they trust that we keep their best interests in mind.
Collaboration and clear communications: Our clients know what to expect from us. They understand how decisions made early in the process affect scope and work effort further into the project. Our written and oral communications make it easy for clients to understand their options and make decisions.


Association Memberships
			American Society for Training and Development (ASTD)
			International Society for Performance Improvement (ISPI)
			Professional Association for Computer Training (PACT)
			Society for Technical Communication (STC) (past local and international presidents)
			Usability Professionals' Association (UPA).

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